Business Office

A student’s billing account is the responsibility of the student, and all billing communications are addressed accordingly. It is important to review and understand the information that appears on your student billing statement to make accurate, on-time payments. There are two ways to view your student billing statement:

• My.Wartburg.edu – You can view all of your current charges, financial aid, and payments to-date on My.Wartburg.edu. Under the Finances tab, you will be able to view your account balance and make a payment.
• Transact – Transact is our online billing and payment system that allows electronic check and debit/credit card payments to be made. It also allows you to set up authorized users – such as parents, guardians, or trusted adults – on your account. Authorized users will be able to view your account statements and make payments. Account statements on Transact are static and display student billing activity only for a set billing period.

When monthly statements are ready to view, students and their authorized users will receive an email, usually around the 15thof the month. These statements will include Fall Term in July and Winter/May terms in December. 

Payments are due: 

• Sept. 10 for Fall Term
• Feb. 10 for Winter Term
• March 10 for May Term
• July 10 for Summer Term

Finance charges of 1.5% are assessed on balances older than 30 days. If the balance cannot be paid in full by the due dates listed, please consider the payment options listed below.

After financial aid has been applied, students and their families have several options for paying any remaining balance on their student billing account. We invite you to contact our office to discuss and determine which payment option(s) are best for you and your family. To ensure the timely receipting of all payments to students’ billing statements, please include the student’s Wartburg ID number and name.

When monthly statements are ready to view, students and their authorized users will receive an email, usually around the 15thof the month. These statements will include Fall Term in July and Winter/May terms in December. 

Payments are due: 

• Sept. 10 for Fall Term
• Feb. 10 for Winter Term
• March 10 for May Term
• July 10 for Summer Term

Finance charges of 1.5% are assessed on balances older than 30 days. If the balance cannot be paid in full by the due dates listed, please consider the payment options listed below.

Students that exit the College are categorized as “prior students” for student account purposes. Prior students will continue to have access to Transact and their Wartburg email address for at least 90 days from their official exit date. Statements for both their unpaid student account and/or McElroy/Henkel Loan will be mailed monthly around the 5^th business day of each month to the address on file. If a student would prefer to have their statement emailed, the student may contact the Business Office to make these arrangements.

Unpaid Student Billing Account
If a student exits the College with an unpaid student account balance, an email will be sent from “Wartburg Student Accounts” to both the student’s Wartburg and personal email addresses providing them with a link to make a one-time electronic payment or to set up a monthly electronic payment plan via Flywire. Students may also pay via cash or check in our office or mail payments to: 

Wartburg College
Attn: Business Office
P.O. Box 1003
Waverly, IA 50677-0903

Monthly finance charges will continue to accrue until the balance is paid in full or sent to collections. Diplomas and transcripts will not be released until the student’s account balance is paid in full.

If a prior student’s student account balance is not paid or a payment plan has not been established within 90 days of exiting the College, the student’s account will be sent to a third-party collection agency. Collection fees will be added to the remaining balance, as per the Student Payment Agreement. Once sent to collections, students will need to make payment arrangements with the collection company.

Unpaid McElroy & Henkel Loans
A payment plan and amortization schedule establishing payment due dates, monthly payment amount, and monthly interest charges are provided during the loan process. Payments can be made via cash or check in our office or mailed to our office. Loan payments should not be made via Transact.

If payments become 90 days past due, the loan account will be sent to a third-party collection agency. Collection fees will be added to the remaining balance, as per the Student Payment Agreement. Once sent to collections, students will need to make payment arrangements with the collection company.

Diplomas will be released for graduation providing loan payments on the account are current and no other diploma holds exist on the student’s account. Transcripts will be released once the loan balance is paid in full.

Contact the Business Office at (319) 352-8411 or businessoffice@wartburg.edu with any questions or information regarding your prior student account.

Terms of Payment

Students will receive an electronic billing statement before the beginning of each term. Full-time student tuition, room, board, and fees are billed in both Fall and Winter terms. Additional tuition, room, and/or board charges for May term will be based on the student’s status during Winter term. All student billing account activity is reflected as received. Some financial aid, loans in process, outside scholarships, and/or additional charges may not display immediately at the beginning of a term. Federal loans, including Direct and PLUS loans, cannot be dispersed to the student account until the appropriate paperwork is complete. If an outside scholarship is anticipated, please make sure it is forwarded to the Financial Aid Office by the first day of classes. Student employment wages and future monthly payment plan amounts will be reflected on student billing accounts as earned/received.

The net balance due (i.e. the charges less financial aid) should be paid by the due date of each term or it will be subject to finance charges. Any new charges added throughout the term are due by the 10th of the following month. Finance charges of 1.5% per month (18% annual percentage rate) are assessed on balances older than 30 days.

If students’ billing account balances are not paid in a timely manner, the students will be placed on financial hold, and their current and/or future class registration may be cancelled. Wartburg College also retains the right to turn any past due student billing account balances over to a collection agency. Students will be charged for all costs and expenses incurred by Wartburg College in enforcing or protecting its rights and remedies, including, but not limited to, reasonable interest fees, collection costs, attorney’s fees, and legal expenses on any defaulted account.

Student Billing Account Policies

Student Financial Agreement (SFA) (login required)
The Student Financial Agreement is currently being updated. Students will be notified via their Wartburg email when this agreement is ready to review and sign. Wartburg College requires each student to sign a Student Financial Agreement (SFA). Registration for classes and this agreement constitutes a legal contract between the student and Wartburg College. The SFA explains the terms and conditions of the student’s financial responsibilities, including Wartburg College’s terms of payment, policies related to delinquent and defaulted accounts, communications, and other important terms. The College asks the student to carefully read the disclosures, terms, and conditions before signing the agreement.

Refund and Credit Balance Policy
Wartburg College adheres to the policy for Title IV credit balances found in the Federal Student Aid (FSA) Handbook*. These federal regulations require credit balances created by Title IV funds to be refunded to the student within 14 days unless the institution receives authorization to hold such a balance. To determine if FSA funds create the credit, Wartburg College uses the FSA assumption that federal funds are used to pay allowable institutional charges ahead of all other funds. To request a refund of a credit balance not created by Title IV funds, a student must make a request from the Wartburg College Business Office by Wednesday at noon to receive the funds by that Friday.*Federal Student Aid Handbook, Chapter 3 Disbursing FSA Funds pages (5-45, 5-46, 5-53, 5-54)

Financial Holds Policy
If a student owes any amount to the college, have not completed the appropriate paperwork related to loans, or needs to sign a Student Payment Agreement (SPA), the student will be on financial hold. When a student is on financial hold, the college reserves the right to withhold registration, transcripts, and diplomas until the hold is removed. A student on financial hold may be subject to having an upcoming term’s class registration cancelled.

Withdrawal from College Policy
When a student withdraws from Wartburg College, a withdrawal form needs to be completed in the Dean’s Office. If a student withdraws from classes during the current term before 60 percent of the term is completed, financial aid and charges will be adjusted according to the refund policy. If a student withdraws from classes after 60 percent of the term is completed, adjustments will not be made according to the Financial Aid and Business Office policies. For further information about these policies, click here.

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